The deadline to make the change or the return of the product is 2 calendar days from the material reception of the items by the consumer to check product and size. The exchange or refund will be accepted as long as the following return conditions established by Ze García are met:
– To be within the period of 2 calendar days from the material reception of the articles by the consumer.
– The products must be in their original and unused condition, with all the labels of Ze García and the dress tapes intact together with the documentation included.
– The return must be made in the original packaging.
– For party dresses, the refund of the amount can never be made, only change of size if necessary.
Ze García will not accept changes or returns of items used, worn, damaged or do not comply with this policy of changes and refunds. These items will be returned to the customer and, therefore, will not proceed to the refund of the amount. The expenses derived from the return of the articles to the client, will be at the expense of the client.
Within a period of 2 calendar days after the date on which we are informed of the withdrawal decision, once the return has been accepted by Ze García as established in these conditions, you will receive a refund of the amount paid for that order.
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